Frequently Asked Questions
Everything you need to know about your BEARPAW experience.
How do I know what size to order?
BEARPAW boots and slippers generally run true to size, but if you are between sizes, we recommend sizing up to accommodate the thick sheepskin lining. You can view our detailed size chart on each product page.
What is the return policy for BEARPAW shoes?
We offer a 30-day return policy for unworn merchandise in its original packaging. Please ensure all tags are attached to receive a full refund to your original payment method.
Are BEARPAW boots waterproof?
Many of our styles feature NeverWet® technology, which provides water and stain resistance. For styles without this treatment, we recommend applying a water-repellent spray before wearing them in wet conditions.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for an additional fee.
How should I clean my sheepskin boots?
We recommend using a specialized suede cleaner and a soft brush. Avoid putting your boots in the washing machine or dryer, as extreme heat and agitation can damage the natural materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay.